Safitri, Tessa, Ratni Prima Lita, and Abdi Setia Putra. 2020. “HUBUNGAN OUTCOME QUALITY, INTERACTION QUALITY, PEER-TO-PEER QUALITY , HOSPITAL BRAND IMAGE, KEPUASAN DAN LOYALITAS PASIEN”. Human Care Journal 5 (1):250-64. https://doi.org/10.32883/hcj.v5i1.631.