NURDIN; EFIT ENIDA FITMA; OKTAVIANIS. ANALISIS RESPONSIVENESS DALAM MENINGKATKAN KEPUASAN PASIEN RAWAT JALAN DI RSUD TUANKU IMAM BONJOL LUBUK SIKAPING TAHUN 2025. Human Care Journal, [S. l.], v. 11, n. 1, p. 17–26, 2026. DOI: 10.32883/hcj.v11i1.3184. Disponível em: https://ojs.ufdk.ac.id/index.php/humancare/article/view/3184. Acesso em: 15 mar. 2026.