IMPLEMENTASI PERATURAN MENTERI KESEHATAN NO 20 TAHUN 2019 TENTANG PENYELENGGARAAN PELAYANAN TELEMEDICINE ANTAR FASILITAS PELAYANAN KESEHATAN (STUDI DI RS HERMINA PADANG)

Abstract

The Covid-19 pandemic has made regulations regarding physical distancing. Alternative efforts are

needed to provide health facilities by providing services to the community without having to go to the

hospital, otherwise known as telemedicine. Therefore, the formulation of the problem is: 1) How is the

implementation of the Regulation of the Minister of Health of the Republic of Indonesia Number 20 of

2019 concerning the Implementation of Telemedicine Services at Hermina Hospital, 2) What are the

obstacles in implementing the Regulation of the Minister of Health of the Republic of Indonesia Number

20 of 2019 concerning the Implementation of Telemedicine Services in Hospitals Hermina, 3) What are

the efforts in implementing the Regulation of the Minister of Health of the Republic of Indonesia Number

20 of 2019 concerning the Implementation of Telemedicine Services. The research used sociological

juridical method. The data used are primary data, obtained from interviews. Secondary data obtained

from document study. The data collected was processed and analyzed by qualitative analysis methods.

The result is that the Minister of Health Regulation Number 20 of 2019 has not been implemented

properly. The obstacle is that not all doctors/specialists who provide telemedicine services and

applications are not yet optimal. The effort is making a decree for doctors and working together to get

an official telemedicine application