DHEA FITRIA; FHAJRI ARYE GEMILANG; MUHAMMAD NAZIF. PENGARUH KUALITAS PELAYANAN DAN KETEPATAN WAKTU PENGIRIMAN TERHADAP KEPUASAN PELANGGAN DI PT. PINDO DELI PAPER PRODUCT . BTJ : Business and Technology Journal, [S. l.], v. 2, n. 2, p. 24–32, 2025. Disponível em: https://ojs.ufdk.ac.id/index.php/BTJ/article/view/2936. Acesso em: 28 oct. 2025.